East Bay Veterinary Hospital is looking for an experienced Vet Assistant, Kennel Worker or Receptionist for full time or part time hours. Must have a flexible schedule and be willing to work Saturdays and some Sundays. Job could encompass multiple positions if individual is willing to cross-train. Must be a team player, be able to multitask, have a positive attitude, strong work ethic, customer service skills and be punctual. Must be friendly and love animals.
Desired Qualifications are previous experience with both dogs and cats, knowledge of routine care and needs of animals, a friendly and comfortable handling ability to sense patient’s needs. This is an active position and requires the physical ability to lift and restrain animals of all sizes. Other desired qualifications are basic accounting skills, good customer service skills, basic computer skills and basic phone skills. Please send resume and a short email message or cover letter to describe yourself.
Vet Hospital needs experienced Vet Assistant, Kennel or Receptionist (East Bay)
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Hello,
I was very interested to learn of the opening you have for a Vet Assistant, Kennel Worker or Receptionist. I am an individual who would is working to redirect my energy into a life long dream to work with animals. This position requires an individual who can work with a flexible schedule including weekends, be able to multitask, be a team player, have a strong work ethic and be good with customers. I do possess all those skills, am punctual, reliable, friendly and above all, love animals.
I am not only physically fit and can lift and restrain even large animals, but am very familiar with the requirements and needs of many different types of animals having grown up in the country with horses, sheep, geese, dogs, cats and chickens. I frequently assisted the local vet any time he came to address any issues there at the farm. My office skills are well developed having spent many years as a customer support professional in the Biotech industry. I am proficient in all Microsoft programs, have done basic accounting and am very experienced dealing with customers. I am confident you will find that I would be a valuable asset to your organization. Thank you.
My resume:
BENEDICTE WICKS
4347 Howe Street
Oakland, CA 94611
Home: 510.655.8471 wicks_benny@yahoo.com Cell: 510.414.7324
Goal: To achieve an animal care position with a dynamic, caring organization.
SUMMARY
Caring, reliable, competent and friendly individual with a well developed ability to handle patients and address their needs quickly and efficiently. Demonstrated proven abilities in all facets of animal care from routine care through administrative documentation. Able to be flexible and respond to changes as required in work hours, and skills needed. Stays calm in emergencies and can focus on multiple tasks.
• Computer skills • Client Relationships • Flexible
• Customer support • Organized • Enthusiastic
Background
APPLIED BIOSYSTEMS, Foster City, CA 1982 – 2008
Project Manager, 2006 – 2008
Charged with coordinating the development of service products.
• Created a specialized Services plan for Molecular Biology customers which resulted in increased customer satisfaction, contract and platform revenue.
• Established Field Service Marketing Council to provide feedback on success of all service products resulting in cost savings and increased profitability.
• Created, developed and implemented Avian Bird Flu Testing Services which resulted in the CDC requiring all U.S. labs to buy company equipment to perform testing. 20 – 30 labs operational in 2009.
• Created, developed and implemented Temperature Verification Service to address regulatory requirements in pharmaceutical, forensic and other validated applications labs.
Regional Service Manager 2002 – 2006
Managed service activities supporting Molecular Biology products for West Coast region. Responsibilities included managing staff and building a comprehensive and strategic business plan, resolving key customer issues and field service personnel issues.
• Assured peak customer satisfaction via key account meetings; escalation of problems, rapid response and weekly conference calls to address issues.
• Researched, developed and employed best practices that improved market capture rates.
District Service Manager 1992 – 2002
Assured installation, repair and maintenance of molecular biology instruments at or beyond established metrics and customer expectations. Supervised, mentored and developed superior training for service engineers. Created and implemented escalation protocols that increased customer up time and satisfaction.
Awards
• Winners Circle Award for top performance in nation
• Award for Outstanding Overall Performance
• Teamwork, Dedication & Leadership Award
• Customer Escalation Team Award